Feedback from previous guests about their experience
84%
liked the resort and would come back again
8.4/10
Great
Rooms
5.0
Location
7.0
Service
5.0
Dining
7.0
Guest reviews
8.4/10
based on 5 reviews
5.6
5.6/10 based on 18 reviews
Joseph
United Kingdom,
October
2024
6.6/10
The hotel is quite average, providing a basic place to stay but with some downsides. The rooms are old and in need of updates, but they are clean. The dining experience is average, while the lobby area has some mosquito issues. On the bright side, the staff is friendly and the SPA facilities are great. Overall, it’s a decent option if you manage your expectations.
Rooms
5.0
The rooms were outdated, with old furniture and a sagging bed, but they were clean upon arrival.
Service
6.0
Check-in and check-out were efficient, but there were misunderstandings regarding payment.
Location
8.0
The hotel is conveniently close to the highway, making it easy to travel.
Dining
6.0
Breakfast had a limited selection, but the coffee and pastries were enjoyable.
Facilities
7.0
The SPA was clean and modern, but the lobby had mosquitoes.
Ryan
United Kingdom,
October
2024
5.0/10
My stay was filled with ups and downs. While the facade of the hotel has its charm, the rooms need some serious attention. I found the service to be lacking in certain areas, despite a few helpful staff members. The dining experience was pleasant with tasty options, but the facilities were a mixed bag. Overall, it's not the worst place but certainly not ideal.
Rooms
5.0
The room was practical but had a stale odor and the air conditioning was not functioning properly. The bathroom cleanliness left a lot to be desired.
Service
5.0
Service was hit or miss; some staff were helpful, while others seemed indifferent to guest needs.
Location
6.0
The location was not the best because it was a bit removed from key areas. Parking was also challenging.
Dining
7.0
Breakfast was decent, with some good local choices, but the dining area was a bit chaotic.
Facilities
5.0
The pool was not available during my stay due to a private event, which was very disappointing.
George
United Kingdom,
September
2024
5.2/10
I had a disappointing experience at the hotel. The room I stayed in was old and had a musty smell, which was uncomfortable. The continuous running water in the bathroom was annoying, and the breakfast was a bit lackluster with flies around. However, the dining experience in the restaurant was a highlight with superb Chinese dishes, and the parking was spacious. Overall, it felt like the hotel needed some serious improvements.
Rooms
5.0
The room was old and musty with mosquitoes; not very pleasant.
Service
5.0
The service was lacking, especially at the front desk.
Location
6.0
The hotel is not exactly in the city center, but it is along the highway and has nearby restaurants.
Dining
8.0
The dining experience at the restaurant was great, with some superb Chinese dishes.
Facilities
5.0
The facilities need updates, as the lobby and dining area felt cluttered.
Aiden
United Kingdom,
August
2024
6.0/10
My stay at Queen Margarette Hotel was a mixed bag. While the location is convenient and the restaurant serves delicious Chinese dishes, the rooms left much to be desired with their outdated decor and cleanliness issues. The breakfast spread was nothing special and had some cleanliness concerns. Overall, I found value in the dining experience and bar, but the hotel itself needs significant improvements.
Rooms
5.0
The rooms appeared old and had a musty smell, with wallpaper that needed updating. The bathroom was spacious, but the toilet had a continuous running issue.
Service
5.0
Service was hit or miss; while some staff were helpful, the front desk lacked attentiveness and organization.
Location
7.0
The hotel is conveniently located along the highway and is close to the city center, making it easy to access nearby restaurants.
Dining
8.0
The dining experience at Kim Suy was superb, offering some of the best Chinese food I've tasted. However, breakfast was average and lacked proper cleanliness.
Facilities
6.0
The hotel had a spacious parking area, but the lobby and dining areas could use some decluttering.
Camila
United Kingdom,
August
2024
6.4/10
I had a rather mixed experience at Queen Margarette Hotel. On one hand, the location is quite convenient, especially for travelers heading to Bicol. However, the rooms felt a bit aged and had issues like a musty smell and some maintenance problems. The dining options were decent, and the Chinese restaurant was a highlight, but there were some concerns with cleanliness in the dining area. Overall, it wasn't the luxurious stay I had hoped for, but it wasn't terrible either.
Rooms
5.0
The room I stayed in looked quite old and had a musty smell with outdated decor.
Service
7.0
I didn’t really interact much with the service, but the check-in was swift and hassle-free.
Location
8.0
The hotel is conveniently located along the highway, making it easy to access, especially for those traveling to Bicol.
Dining
6.0
The buffet breakfast was average, with typical Filipino offerings, but the flies on the food were a bit off-putting.
Facilities
6.0
The hotel had a bar with a karaoke and a decent parking area, but the lobby felt cluttered and needed some tidying up.
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